Great Customer Service Includes the Truck Driver You, as the truck driver, are vital to quality customer service. Customer service is the key to success for any business, including trucking companies. In a way, you are a brand ambassador for your company. Many times clients have more interactions with drivers than with sales reps or [...]
Following Distance – Proper following distance is always important. In bad weather your visibility might be reduced and you may not be able to anticipate what’s happening ahead of you. On top of that, icy roads reduce traction needed to bring the vehicle to a stop – more room is a truck driver's best friend. [...]
Defensive driving skills can help keep you safe and accident-free while on the roads. While many professional truck drivers have this skill, many of the motorists you share the roadways with don’t. When you maintain your safe driving distance, other’s see it as an opportunity to get into your lane. You are tailgated because people [...]
The fall, they say, is supposed to be a little more drawn out than in past years; with a mixture of well above average temperatures and seasonal norms. Unfortunately, it appears that both summer and fall may have already come and gone in some regions. This image is the unhappy scene from Mono Country Tourism [...]
If you’re driving down the road, obviously your looking out the windshield, but are you looking far enough ahead? Looking ahead 12 to 15 seconds gives you a solid advantage, just don’t forget to watch the vehicles closer to you as well. Looking ahead you’ll be able to: See vehicles coming onto the highway, into [...]
Starting September 1, 2016, commercial trucks need to start carrying chains in the truck. Even if you have never chained up and never intend to chain up, you must carry a set of chains that includes four singles and two triples. Rest assured DOT officials will be checking for chains and will issue warnings and [...]
Brake Safety Week began as a way to identify vehicles with brake system violations to help reduce the number of brake related crashes on our roadways. In 2015, brake-related violations represented 43% of all out-of-service violations issued during the International Roadcheck campaign. Since its inception in 1998, over 3.4 million brakes have been inspected and [...]
No one likes getting pulled over by traffic police. It’s time-consuming and usually comes along with a hefty fine, depending on the infraction. In doing research for this article we found many articles with some far out there theories on how to avoid getting pulled over. The reality of the situation, though, is that there [...]
Recently, at an event, I spoke to several professional drivers who had been cited for speeding. One driver was driving through California in a pack of trucks going 62mph. Trucks in California are limited to 55mph. It’s hard to imagine highway patrol in California not pulling over a truck for driving 7mph over the posted [...]
The development of mobile technology has made truckers jobs easier and more productive. There’s plenty of mobile apps for truck parking, fuel, and navigation. Let’s look at some useful apps for trucking outside of the common apps everyone talks about. Call Recording First off, there are strict laws around recording calls without a person’s permission. [...]
